Workforce Wave pricing, explained.
Starter plan is $99/mo with 100 included minutes, then $0.12/min overage.
A like-for-like starting point
Outbound US calls with Deepgram Nova-3, GPT-5 mini, integrated Cartesia-class TTS, and no recording. Bundled providers ignore separate model choices.
When this pricing model makes sense
Small businesses starting with a bundled AI voice receptionist.
The most important distinction is whether Workforce Wave sells a complete agent minute or one layer of the stack. Its published rate bundles the speech and intelligence layers, which makes early forecasting simpler.
Carrier charges are still modeled separately because phone rates change by direction, destination, number type, and volume. Recording, storage, compliance, analytics, and human transfer time can also create material deltas.
Verify the current rate
Snapshot checked 2026-08-07. Provider pages can change without notice.
Workforce Wave pricing questions
The short version of the assumptions and boundaries behind this profile.