India Voice AI calls.
Plan commercial calls around TRAI TCCCPR, principal-entity registration, preference and consent, numbering-series requirements, DLT records, and carrier approval.
Pre-launch checklist
Use this to frame a legal and carrier review. It is not a substitute for advice on your campaign.
- 01
Register the principal entity
TRAI materials require senders of commercial communication to use the DLT framework through an access provider.
- 02
Classify the communication
Separate service, transactional, and promotional communication and use the permitted route and template for that class.
- 03
Use the allocated numbering series
Confirm the current 140 or 160 series requirement and rollout status with the carrier before making commercial voice calls.
- 04
Prove preference and consent
Keep consent, preference, campaign, header, and complaint records tied to the dialed number.
- 05
Support complaints and opt-outs
Stop future traffic promptly and reconcile suppression across the business, vendor, and telecom provider.
- 06
Pilot on an India carrier
Number availability, CLI, media streaming, and international routing can differ from global CPaaS documentation.
Read the regulator material
Guidance can change. Follow the current source before making a legal decision.