European Union Voice AI calls.
Combine GDPR legal-basis, transparency, minimization, processor, retention, data-subject rights, and AI Act review for each member state and use case.
Pre-launch checklist
Use this to frame a legal and carrier review. It is not a substitute for advice on your campaign.
- 01
Choose and document a legal basis
Identify the GDPR legal basis for contact data, transcripts, recordings, tool results, and model processing before launch.
- 02
Inform the caller
Explain the purpose, responsible controller, recipients, retention, rights, and recording behavior in an accessible notice.
- 03
Disclose AI interaction
Review AI Act Article 50 transparency duties and effective dates for direct interaction with natural persons.
- 04
Minimize and retain deliberately
Do not keep raw audio, full transcripts, or tool payloads merely because storage is inexpensive.
- 05
Map processors and transfers
Record every carrier, model vendor, hosting region, subprocessor, and international transfer mechanism.
- 06
Test rights handling
Make access, objection, erasure, and restriction requests executable across recordings, transcripts, embeddings, and analytics.
Read the regulator material
Guidance can change. Follow the current source before making a legal decision.